If you have any questions, comments, suggestions, or requests for us, please contact us through the following information:

  • Contact person: Caitlin
  • Email: hello@simcoleather.com
  • Tel: +(1)(518)224-4860
  • Address: 99 Pleasant Avenue, Johnstown, New York, 12095-1720
  • Customer service time: Monday-Friday 9 am-11 pm EST, Saturday-Sunday 9 am-5 pm EST

Generally, we will reply to you within 24 hours on business days.

For return requests, please call us toll-free to obtain a return authorization number and complete return instructions.

Do you know our FAQs page? You may be able to find the answers to your questions there before submitting your request.

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